Transform Your Health

You will see your clinician 7 times with unlimited nutrition and health coaching visits within the first 12 months of your program. You will be fully supported with direct portal messaging, a detailed patient roadmap and community course access between visits. All of this and more is included in your membership:

• 7 Visits with a Functional Medicine Clinician 
• Unlimited visits with a Functional Medicine Nutritionist
• Unlimited visits with a Functional Medicine Health Coach 
• Access to CCFM Community Educational Courses
• Detailed Patient Roadmap to support your treatment plan
• Messaging your care team directly
• Wellness Plan Summary and Interval Progress Reports ensuring a seamless treatment plan transition 

We understand the overwhelming nature of navigating complex health issues and dealing with persistent symptoms. It can often feel like a full-time commitment, and sometimes it's a relief to let someone else take the wheel. Our goal is to alleviate some of that stress and provide comprehensive medical care, support, and guidance all under one roof.

To ensure that each individual receives the attention and care they deserve, we maintain a limited number of members per doctor through our membership practice model. This allows us to dedicate ample time and resources to every person we serve.

Drawing from our extensive experience in treating thousands of patients with complex health conditions, we've found that a holistic approach incorporating nutrition, health coaching, community education, roadmap support, and clinician services yields the best results for our patients.

It's important to be transparent: a pay-per-visit model often results in shorter, more expensive appointments and minimal support between visits, which is crucial for ongoing progress (as 90% of health improvements occur outside of appointments). Our commitment to your success is why we operate on a membership model – because we prioritize results and aim to empower you to achieve your health goals.

We advocate for a collaborative approach to care, involving a dedicated team of clinicians, nutritionists, health coaches, and patient care coordinators to guide you on your path to recovery.

As a vital part of your care team, our Health Coaches and nutritionists offer unlimited support throughout most of our programs. Functional Medicine nutritionists work closely with you to seamlessly integrate nutrition adjustments into your treatment plan, ensuring optimal nourishment to meet your health objectives.

Our Functional Medicine Health Coaches are instrumental in empowering members to leverage internal strengths and external resources, facilitating sustainable lifestyle changes. They provide ongoing support, regular check-ins, and progress reports to help you navigate your treatment plan effectively.

The expenses related to labs, supplements, devices, and medications are not covered within our program. However, certain tests and medications may be eligible for coverage under your health insurance. We'll furnish you with a list of recommended laboratory studies, allowing you to verify coverage through your insurance provider. While PPO insurance often offers partial coverage for routine blood work at labs such as Quest and LabCorp, coverage varies significantly based on your specific plan.

Any labs not covered by your insurance must be prepaid to CCFM. This primarily includes advanced functional medicine testing, such as gut microbiome analysis, hormone assessments, cortisol testing, mold analysis, toxin screenings, food sensitivity evaluations, breath testing, and more, all provided at direct and transparent prices. Your clinician and care team will assist you in determining the most pertinent tests for your unique situation, interpreting the results, and implementing an action plan.

Our personalized treatment approach ensures consideration of your needs, preferences, and financial constraints. Laboratory test costs during the Onboarding process typically range from $500 to $4,200. We prioritize supporting you throughout this process by tailoring all testing specifically to your requirements and offering flexibility in scheduling tests to accommodate affordability. The total cost depends on the complexity of your condition, the extent of diagnostics needed, and the coverage provided by your insurance. Some testing fees also include a test administration fee.

If your insurance does not cover medications, we can assist you in locating discounts through platforms like www.goodrx.com or other pharmacies. Supplements can be conveniently ordered through our partner, Fullscript, though purchasing from CCFM is never obligatory. This option ensures access to high-quality, professional-grade supplements endorsed by our practice, with efficacy verified through lab measurements for those utilizing our supplements. Supplement fees prescribed as part of your treatment plan are tailored to your individual needs and budgetary considerations. Onboarding costs typically range from $170 to $2,300, reflecting the recommended protocol(s) for your condition over 1-4 months. Ongoing supplement fees during follow-up care vary widely based on the patient and treatment plan, averaging between $150 and $350 per month.

The CCFM membership encompasses a comprehensive Functional Medicine treatment program, ensuring access to your clinician, nutritionists, and health coach. Membership benefits include scheduling visits through the CCFM portal, accessing the patient roadmap, utilizing direct lab pricing and ordering, accessing educational resources, and communicating with your functional medicine care team. We prioritize the continuity of care provided by our membership-based practice.

Cancellation policies are as follows:

• If you cancel your membership within 72 hours of signing the agreement and prior to booking any appointments, you will receive a full refund.

• If you cancel more than 72 hours after signing the agreement and before booking any appointments, you will receive a refund of your full deposit, minus a $75 processing fee.

• Canceling more than 14 days before the Onboarding Labs appointment results in a refund of your membership deposit, minus a $75 processing fee.

• Canceling within 14 days before the Onboarding Labs appointment or after having the appointment leads to a refund of your membership deposit payment, minus $325 (a $75 processing fee + $250 for the reserved Onboarding Labs spot).

• Canceling within 14 days of the Initial Consult appointment results in a refund of your membership deposit payment, minus $1325 (a $75 processing fee + $1250 for the reserved initial consultation spot).

• After the Initial Consultation has occurred, no refunds of the membership deposit are available.

To cancel your CCFM membership before your next phase of program care, simply send a Secure Message through your patient portal.

Our clinician visits can frequently be reimbursed as an out-of-network provider on many insurance plans. We will provide a superbill upon request (including ICD-10 codes for diagnosis and CPT codes for services performed) that you can submit to your insurance for possible out-of-network reimbursement. We recommend that you call the member services number on the back of your insurance card and ask them what your out-of-network coverage is since reimbursement varies depending on your individual plan. 

Medicare participants cannot use their coverage to pay for care. 

Some labs, such as LabCorp and Quest, can bill your insurance for the tests ordered, however, CCFM cannot guarantee the amount of coverage you will get. Contact your insurance plan for more details.

At CCFM, we continually strive to do a better job of streamlining and optimizing the process. We will continue to investigate ways to bill for services like remote patient monitoring (RPM) for use and management of data from devices like the Oura ring, Apple watch, Fitbit, Garmin, etc. 

If you would like assistance submitting the claim to your insurance company, we recommend using Medical Bill Gurus.  They do not charge anything up front, will help ensure your claim is submitted for maximum reimbursement, and their fee is 20% of what your reimbursement is.

We can complete prior authorizations for medications we prescribe for a $75 fee. We do recommend you first contact your insurance to find out your copay/deductible amounts will be as sometimes the medications are never covered. 

Yes. There is a minimum charge of $50, and there may be an additional charge prorated for any staff time spent that is greater than 15 minutes.

Our combination of routine exam and related health data storage and communication services are designed to be eligible medical expenses and thus HSA/HRA/FSA eligible, but check with your tax expert or HSA/FSA plan administrator to confirm this.

No, we are not currently taking international patients. We apologize, but it is very difficult to order testing, supplements, and medication for international patients, so we are not able to treat patients outside of the US at this time.

Most patients need 18 to 24 months of continuous care to reach their health goals. The first 12 months focus on establishing your care, deeply understanding your health history, identifying root causes, and starting comprehensive treatment with your expert care team. During this time, your wellness plan is regularly updated to keep your treatment on track. At the end of the initial 12 months, you'll review your progress with your clinician and discuss the next steps. Afterward, you'll have reassessments every six months to update your ongoing care plan based on your evolving needs and progress. As you improve, you'll need fewer resources, allowing you to lower your monthly costs. Our team will help you find the optimal care plan and level of care, balancing cost with your body's unique needs.

The exact lab testing recommended by our clinicians will depend on your individual circumstances but may include and not limited to:

• Blood tests for specific conditions, such as high cholesterol, hypothyroidism, vitamin markers, autoimmune disease, gluten and food sensitivity and stealth infections.
• Advanced stool testing to screen for parasites, fungal overgrowth, bacterial infections, intestinal inflammation, dysbiosis and a deficiency of beneficial gut bacteria.
• Breath testing for gastrointestinal bacterial imbalances, such as small intestinal bacterial overgrowth (SIBO).
• Urine organic acids testing to screen for small intestinal bacterial overgrowth, fungal overgrowth, problems metabolizing fat or carbohydrates, B-vitamin status, methylation issues, detoxification capacity, oxidative stress and neurotransmitter metabolism.
• Saliva or serum hormone testing for adrenal and sex hormone status.
• Serum or urine testing for environmental toxins and heavy metals
• Serum or urine testing for chronic infections and tick borne disease

We are enthusiastic about integrating cutting-edge technology and wearable devices to provide deeper insights into your lifestyle habits and symptoms, complementing your recommended treatment plan. Among the technology we utilize with our patients are:

• Oura Ring
• HeartMath biofeedback
• Home sleep monitoring devices
• Ooler sleep system
• Infrared saunas
• Various apps such as Cronometer for food tracking, Calm, Buddhify, Insight Timer, Breathwerk, The Tapping Solution, Pzizz, and f.lux
• Continuous Glucose Monitors (CGM)

We can utilize data from devices you currently own or recommend systems if you're interested. While these devices and apps are not obligatory, they represent an exciting aspect of our care system. Please note that device costs are additional and your responsibility.

CCFM operates as a specialized consultation clinic. It is our strong recommendation that all patients maintain an ongoing relationship with a primary care provider. Please be aware that we do not offer after-hours or on-call services, nor are we equipped to provide urgent care or emergency services. In the event of an emergency, we advise seeking care at an urgent care facility or emergency room.

Additionally, for female patients, we strongly advise maintaining a relationship with an OB/GYN, as we do not offer women's health care services such as pap smears.

We have a variety of clinicians on staff as part of your care team. Some patients are best suited for ongoing treatment with a nurse practitioner (NP) or physician assistant (PA), while others are better suited with an MD as their lead clinician. After your first appointment, our team will discuss your case and will determine which clinician is the best fit.

Yes, we accept members over the age of 2. Please reach out to our new patient care coordinator for more information. 

Please be aware that telemedicine laws are constantly changing. While we are a fully virtual practice now, there is the possibility that an annual in-office appointment may be required in the future for some patients. This is governed both by our malpractice insurance and state regulations, and we will keep all patients updated as we make required changes to the policy.